Have a question?

Check out our FAQs below or feel free to reach out to us at support@econappii.com

The Nappy

Everything you need to know about Eco Nappii’s premium bamboo nappies designed for health, comfort, and sustainability.

Eco Nappii nappies are approved by the Allergy Foundation of South Africa (AFSA) and recommended by doctors for babies with sensitive and eczema-prone skin.

They are completely free from chlorine, fragrances, latex, alcohol, parabens, phthalates, preservatives, dyes, and heavy metals, ensuring a pure, gentle, and healthy experience for your baby.

We are cruelty-free, and none of our components or finished products are tested on animals.

Each nappy is made from safe, plant-based materials and designed for full-time use day and night.

Every Eco Nappii nappy is made using our SkyCore™ Technology, which features a 100% bamboo pulp core, known for its buttery-soft, cloth-like texture and super absorbent performance.

The diaper includes:

  • A plant-based non-woven top sheet for natural softness and comfort
  • A super absorbent polymer (SAP) layer that locks in moisture
  • A breathable barrier film that allows air circulation and helps prevent rashes
  • A flexible elastic waistband for easy movement and comfort
  • Minimal adhesive use to maintain purity and sustainability

Our packaging is made with up to 45 % plant-based materials and 55% Less plastic, certified by TÜV Austria, Our nappies are printed using water-based inks.

Eco Nappii is made for long stretches, the kind that make nights calmer and days easier.

Most parents tell us they get up to 12 hours and many have shared 14 hours (yes, even overnight).

That’s thanks to our SkyCore™ bamboo + SAP technology designed to lock in wetness, help prevent leaks, and keep baby’s skin feeling dry and comfortable, so you’re not doing unnecessary changes day and night.

Our simple rule of thumb:

  • Poo nappy:* change right away (it’s the best way to prevent irritation).
  • Pee nappy:*change when the yellow wetness indicator turns fully blue

Overnight:
Many parents use one Eco Nappii for the full night. That said, every baby is different some little ones may need a second change depending on their sleep + feeding patterns.

Daytime:
A lot of Eco Nappii parents comfortably stick to a simple rhythm morning and bath time (plus any poo changes in between).

The real difference
Eco Nappii parents often use 2–3 diapers a day, compared to 4–5 or more with many conventional options because when a diaper *actually holds*, you don’t have to keep second-guessing it.

Yes. Eco Nappii is certified by the Allergy Foundation of South Africa, which does not approve products containing fragrance.

Bamboo is naturally hypoallergenic, antibacterial, and breathable, making Eco Nappii ideal for babies with sensitive skin.

We avoid all fragrances for health reasons, because we prioritise baby health and safety above all else.

Eco Nappi’s Organic nappies is South Africa’s first locally owned and reputable eco diaper brand using patented SkyCore™ Technology, made with 100 % bamboo pulp  not wood pulp.

That means:

  • No deforestation and reduced environmental impact
  • Faster absorption with lighter environmental footprint
  • Up to 12 hours of leak-free, rash-free dryness
  • Ultra-soft, buttery texture for superior comfort
  • Fewer changes = less waste
  • Doctor and paediatrician recommended

Locally designed and produced internationally in green-energy, high-tech facilities Eco Nappii is trusted by conscious South African families who care about performance, health, and sustainability.

We currently offer:

  • Single Sprout Pack: 32, 28, 24, or 22 nappies depending on size
  • Mega Master Pack: 4 packs in one (monthly supply)

Note: We no longer sell Double Dynamic Packs. Updated pack details can be added once finalised.

The fit should be snug around the waist and thighs without leaving marks.

Choose based on baby’s weight and build, and size up if leaks occur.

If your baby falls between two sizes, go one size up for added comfort and dryness.

Need help? Our support team can recommend the perfect fit email support@econappii.com for assistance.

Eco Nappii nappies are made with over 67 % Biodegradable materials an 100% bio-sustainable , making them one of the most sustainable nappies on the market.

Currently, no diaper worldwide is 100 % compostable or recyclable especially in South Africa, where the technology to break down diaper materials under high heat isn’t available yet.

That’s why our focus remains on quality over quantity.

Our business model prioritises performance, transparency, and health, helping parents use fewer, higher-quality nappies that reduce landfill waste.

Each nappy includes a wetness indicator that shows when it’s time for a change, ensuring each one is used to its fullest.

Each Mega Master Box provides roughly a one-month supply of nappies, depending on your baby’s age and routine.

Most families find this covers their monthly needs comfortably, with room for one or two extra packs if their little one goes through more nappies that month.

Eco Nappii nappies are AFSA-approved and doctor-recommended for sensitive skin.

We are building our Eco Nappii Medical Council, a group of healthcare and wellness professionals who guide our ongoing product development to ensure we remain at the forefront of health-first nappy innovation.

We work closely with AFSA and other organisations to prioritise health and improve our formulations based on expert feedback.

Our nappy feature:

  • SkyCore™ Technology — 100 % bamboo, buttery-soft, and cloth-like
  • Up to 12 hours of dryness with advanced leak protection
  • Breathable design that prevents rashes and allows airflow
  • Over 65 % bio-sustainable composition (made from 67+ eco components)
  • Cruelty-free, never tested on animals
  • Produced in green-energy facilities with transparent, ethical sourcing
  • Designed for comfort, health, transparency, and sustainability — our three core pillars

We understand that parents often ask about price  and it’s an important question. But Eco Nappii isn’t just another nappy brand; it’s a complete rethink of what a healthy, high-performing nappy should be.

Did you know that for more than 84 years, traditional diaper companies have shaped the belief that parents should go through countless nappies every day? That’s the model conventional brands were built on more changes, more sales, more waste.

At Eco Nappii, we’re changing that narrative. We’re re-educating parents and reversing decades of industry conditioning by proving that exceptional performance and sustainability can coexist.

Here’s how we’re different:

  • Performance that lasts – Parents report using only three to four Eco Nappii nappies per day, compared with many more conventional options, because each one can deliver up to 12 hours of dryness.
  • Health and breathability – Our SkyCore™ Technology combines a 100 % bamboo pulp core with a soft, cloth-like inner layer that allows air to circulate, helping prevent rashes, redness, and irritation.
  • Doctor-recommended & AFSA-approved – We work closely with medical experts and the Allergy Foundation of South Africa, ensuring every nappy meets strict health standards for sensitive and problem-prone skin.
  • Cleaner composition – Each nappy is made with over 67 % bio-sustainable materials, and we’re continuously improving this as time goes on.
  • Cruelty-free & ethical – None of our materials or products are tested on animals.
  • Less waste, smaller footprint – By using fewer, higher-performing nappies, families naturally reduce landfill impact without sacrificing comfort or convenience.

For parents, that means fewer changes, cleaner ingredients, happier skin, and a healthier planet.

Eco Nappii isn’t about buying more — it’s about choosing better: better for your baby, better for your wallet, and better for the world they’ll grow up in.

Free from:

  • Chlorine
  • Fragrances
  • Latex
  • Alcohol
  • Parabens
  • Phthalates
  • Preservatives
  • Dyes & heavy metals

Eco Nappii families have become mindful and consciously aware of every nappy they use. Through education and transparency, we’ve helped families think differently about what they put on their babies — and that awareness extends to other baby products too.

When we say Eco Nappii represents modern baby disposable hygiene solutions, we’re talking about a shift in mindset  from routine consumption to conscious care.

The modern mom and modern family are mindful, educated, and intentional about what they use on their babies. They value performance, health, and the planet equally.

Eco Nappii empowers these families to:

  • Be mindful of every nappy an wipe they use
  • Choose products made from clean, safe, bio-sustainable materials
  • Support brands that prioritise transparency, ethics, and wellness

We stand at the forefront of this movement, setting a new standard for baby hygiene one where parents no longer have to choose between performance and purpose.

That’s what we mean by modern baby hygiene solutions: products created for the consciously aware family, built on health, transparency, and sustainability.

Our signature European T-Shape nappies are currently in production and will be returning very soon. This is the fit you know and love, and once it’s back, we will only be producing the T-Shape going forward. We brought in the S-Shape as a short-term solution so families wouldn’t be left without nappies while production was underway.

The wetness indicator is part of our newer T-Shape design. The current S-Shape nappies are from an earlier version and do not include this feature. While the indicator is helpful, it doesn’t affect absorbency, performance, or safety. The nappy still offers the same leak protection and skin-safe materials.

No. The quality is exactly the same. The S-Shape uses the same premium, AFSA-approved materials, the same clean ingredients, and the same absorbency standards. The only difference is the fit and the absence of the wetness indicator.

We noticed many babies were outgrowing their nappies faster than expected. Rather than leaving families without Eco Nappii while our T-Shape was in production, we released a limited batch of S-Shape diapers as a temporary solution.

Yes. The S-Shape nappies are a limited, once-off batch. Once this stock sells out, we will not be producing this shape again.

Because this is a transition batch, we’re offering it at 40% OFF while our European T-Shape range returns to stock. This discount will not return, as all future production will be our original European T-Shape cut going forward.

We also chose 40% OFF because during our Epic Black Friday 2025, we wanted to welcome new families and give more parents the opportunity to try Eco Nappii. That offer helped 800+ new families join our community — and this limited S-Shape batch continues that same “try Eco Nappii” opportunity for families who’ve been wanting to experience the brand.

No. Going forward, Eco Nappii will exclusively produce our European T-Shape design — the fit we originally launched with and the one families know and love.

Absolutely. All Eco Nappii nappies — including the S-Shape — are AFSA-certified, dermatologically tested, and made with clean, baby-safe materials.

Every baby is unique. Often, a simple size change can make all the difference. If you need help choosing the right size, our team is always here to guide you.

Due to the once-off nature and heavily discounted price of this limited edition, S-Shape nappies are final sale. We encourage checking the size guide carefully before purchasing, and reaching out to us if you’re unsure.

The Pull-Up

Everything you need to know about Eco Nappii Pull-Ups — designed for active toddlers, potty training, and independent little movers.

Eco Nappii Pull-Ups are premium training pants made for toddlers ready to move, explore, and begin potty training.

Unlike traditional nappies, they slide on easily like underwear and feature tear-away sides for quick, mess-free changes.

They’re made using our signature SkyCore™ absorbent technology and a soft bubble waistband that provides a snug, comfortable fit while helping prevent leaks and red marks.

Most parents switch once their baby starts walking, standing for changes, or showing interest in potty time — usually between 18 months and 3 years.

Eco Nappii Pull-Ups are perfect for this stage, helping toddlers build independence while staying fully protected.

If your size 5 nappies start leaking or fitting tightly, it’s time to upgrade to size 6, which offers a wider fit and more coverage.

Every child’s body shape is unique, so always size up once leaks appear.

They’re soft, flexible, and high-waisted for extra protection.

Each Pull-Up features triple-stitched seams and double-layered leg cuffs for exceptional leak prevention.

Choose by weight and build:

  • Size 6: 13 – 18 kg  |  24 Pull-Ups per pack
  • Size 7: 15 kg + (up to ≈ 25 kg depending on build)  |  24 Pull-Ups per pack

Ideal for ages 2 – 5, and often used as a sleep-training nappy.

Eco Nappii Pull-Ups use our SkyCore™ absorbent system, built for comfort, breathability, and lasting dryness:

  • 100 % TCF (Totally Chlorine Free) virgin wood pulp, FSC-certified and responsibly sourced
  • Japanese SAP for rapid absorption and moisture lock-in
  • Finnish sustainable cellulose for a balanced, breathable core
  • 50 000 micro-pores for continuous airflow
  • Double-layered cloth-like top sheet for a buttery-soft feel

All materials are carefully chosen for purity, health, transparency, and sustainability — our three core pillars.

Note: Our nappies (sizes 0 – 5) cover most of a baby’s diaper-wearing lifetime using bamboo pulp.

For Pull-Ups, we use TCF virgin wood pulp to meet toddlers’ heavier absorbency needs while keeping our treeless-majority ethos intact.

Yes. Our Pull-Ups are AFSA-approved and recommended by doctors, specialists, nurses, and doulas on the Eco Nappii Council — many of whom are parents who use Eco Nappii themselves.

They’re fragrance-free, lotion-free, and chemical-free, made without chlorine, alcohol, parabens, phthalates, preservatives, dyes, or heavy metals.

Each layer is plant-based and breathable to reduce redness and irritation naturally.

Parents report up to 12 hours of dryness, even overnight.

Our SkyCore™ Technology and TCF virgin wood pulp core absorb quickly and lock in moisture.

We chose TCF wood pulp specifically for toddlers, as they tend to urinate more at this stage — helping babies and parents enjoy longer, undisturbed sleep.

Eco Nappii nappies (sizes 0 – 5) use bamboo pulp for most of a baby’s diapering lifetime, saving thousands of trees each year.

For Pull-Ups, toddlers need extra absorbency and structure.

We selected 100 % TCF virgin wood pulp, FSC-certified and responsibly sourced, balancing sustainability with performance.

This ensures toddlers use fewer Pull-Ups overall while still reducing environmental impact and maximising comfort and dryness.

Absolutely. They’re made for day and night use with a thin-yet-powerful core.

The high-waisted fit, bubble waistband, and extra pocketed leak barriers help prevent back leaks and poo-namis.

Each Pull-Up keeps toddlers dry and comfortable through active days and peaceful nights.

Each pack contains 24 Pull-Ups.

Available formats:

  • Single Pack: 24 Pull-Ups
  • Mega Master Box: 3 single packs (72 Pull-Ups total)

A Mega Master Box typically lasts one month or longer, depending on your child’s routine and potty-training stage.

Many parents find Eco Nappii Pull-Ups last longer because of their superior absorbency.

Yes. Eco Nappii Pull-Ups are made with over 65 % bio-sustainable materials (including FSC-certified wood pulp).

They’re produced in green-energy facilities and contain no chlorine or harsh chemicals.

Each Pull-Up is Totally Chlorine Free (TCF), reducing environmental impact while delivering the same premium performance as our nappies.

(Exact bio-sustainable percentage will be updated once confirmed with manufacturing.)

Each Pull-Up includes a built-in blue disposal tape at the back.

After changing, pull the blue tab, roll up the used Pull-Up, and seal it for a clean, hygienic finish.

You can place it directly in the bin or first wrap it in a biodegradable bag.

Please do not flush Pull-Ups.

Unlike many conventional pull-ups that rely on synthetic materials or fragrances, Eco Nappii Pull-Ups prioritise purity, performance, and sustainability.

We use TCF wood pulp, SkyCore™ absorbency, and 50 000 micro-pores for superior breathability and comfort.

Our quality-over-quantity model helps families use fewer nappies, create less waste, and support a healthier planet — this is what we call modern baby hygiene solutions.

Modern parents value mindfulness, health, and sustainability as much as convenience.

Eco Nappii Pull-Ups bring those values together through science, comfort, and eco-conscious innovation.

We help families become more aware and mindful of each nappy they use.

Over 50 % of Eco Nappii families have shared that they’ve become more consciously aware through Eco Nappii about using each nappy to its fullest.

This movement defines our vision for modern baby hygiene solutions  mindful families raising healthy babies while caring for the planet.

Pure & Clean Wet Wipes

Eco Nappii Pure & Clean Wet Wipes are premium, medical-grade wipes made with 99.9 % purified water and a gentle, plant-based formula.

Approved by the Allergy Foundation of South Africa (AFSA), they deliver a safe, hypoallergenic clean for newborns and sensitive skin.

Each wipe is extra-thick (18 × 20 cm), plastic-free, and made from 100 % biodegradable plant fibres — soft on skin, gentle on the planet.

Yes. Our wipes are AFSA-certified and pH-balanced for delicate skin. They contain no chlorine, alcohol, parabens, fragrance, or dyes — making them ideal for babies with eczema or rash-prone skin.

Absolutely. They are safe from birth and have been tested to meet the highest AFSA standards for newborn, sensitive, and problem-prone skin.

Yes — made from 100 % plant-based, biodegradable fibres with zero plastic. They naturally break down over time and do not release microplastics into the environment.

Our goal is to reduce long-term plastic pollution and protect both families and the planet.

Eco Nappii wipes are 100 % plastic-free, which means they don’t shed microplastics that can enter water systems and harm marine life.

By switching to plant-based fibres, families help keep microplastics out of the ocean and reduce pollution with every change.

Yes. Our flip-top packs are made with recyclable film and we’re working towards introducing fully bio-based packaging options.

Always dispose of empty packs in recycling bins where facilities exist.

Each wipe is crafted from medical-grade embossed viscose fabric and a minimal, water-based formula containing plant-derived ingredients like Aloe Vera and Vitamin E.

No synthetic fibres, no plastic, no harsh chemicals.

Yes. They’re safe for moms, adults, seniors, and gentle pet clean-ups (external use only).

Their softness and durability make them ideal for daily family care.

Yes, if used for face or hand cleaning, you can rinse and reuse the wipe.

They’re durable enough for light reuse, supporting mindful consumption and less waste.

Each pack contains 72 wipes (18 × 20 cm).

Available as single packs and cartons of six perfect for home, nursery, or travel.

Yes. The formula is 99.9 % purified water and gentle plant actives, safe for hands, face, and nappy area. Leaves no residue or fragrance.

No. Our flip-top moisture-lock lid preserves freshness for weeks. Always reseal the pack after use and store away from direct sunlight.

They are manufactured in an ISO 9001, GMP, BRC, and FDA-registered facility under strict quality standards.

All wipes meet international safety standards and are AFSA-certified for use on sensitive and problem-prone skin.

Distributed by Eco Nappii (Pty) Ltd, Cape Town, South Africa.

Roll up after use and dispose in household waste or biodegradable bag.

Please don’t flush wipes; though biodegradable, they’re not flushable and can block plumbing.

Most standard wipes contain plastics and synthetic preservatives. Eco Nappii uses clean, minimal ingredients (99.9 % water) and biodegradable fibres, making them healthier for babies and better for the planet.

They’re larger (18 × 20 cm), thicker (≈ 60 GSM), and AFSA-approved for sensitive skin.

Yes. We never test on animals and use no animal-derived ingredients in our formulation or production.

Yes. They can be used in standard baby wipe warmers. Keep sealed when not in use and check regularly to ensure moisture is maintained.

Modern families value health, transparency, and sustainability.

Eco Nappii Wet Wipes embody these values through clean ingredients, medical-grade quality, and planet-friendly design.

Every wipe is crafted to be safe for babies, gentle on skin, and mindful of the environment  a true reflection of modern baby care.

NEW Sizing & Sample Packs

Every baby grows differently. Eco Nappii sizing is designed from real-world feedback and fit testing on actual families, not just standard charts.

Our nappies range from Newborn (NB) to Size 5, while Pull-Ups are available in Sizes 6 and 7.

Use our Size Guide to find your baby’s ideal fit by weight and age.

Still unsure? Email support@econappii.com with your baby’s:

  • Weight (kg)
  • Waist circumference
  • Height and build
  • Age

We’ll help you select the perfect fit for comfort and performance.

After launching Eco Nappii, we collected extensive feedback from families across South Africa.

One theme was clear some babies were outgrowing their sizes faster than expected.

To fix this, we refined the shape and sizing of our nappies to create a longer, wider, and more flexible fit that keeps babies in their correct size longer.

Our new nappy design begins rolling out in Sizes 0 (Newborn), 1 and 5, with Size 4 following soon after.

Both our existing nappies and our new nappies deliver the same trusted SkyCore™ absorbency, buttery-soft texture, and AFSA-approved safety , you’re simply getting more comfort, stretch, and coverage.

Each improvement is rooted in feedback from real-life families who tested our products through every change moment.

A well-fitted nappy supports movement while keeping leaks away.

Perfect Fit

  • Waist just below belly button
  • No gaps at legs or waist
  • One-finger space under waistband
  • Ruffles pulled out neatly

Size Up If:

  • Leaks or blowouts occur
  • Tabs feel tight or leave marks

Size Down If:

  • Nappy sags or gaps around legs
  • Tabs overlap or bunch together

See our Fit & Sizing Guide for visual reference.

Pull-Ups use the same SkyCore™absorbent system but are engineered for active toddlers.

They’re longer, roomier, and super stretchy, allowing toddlers to move, climb and sleep freely.

If your Size 5 nappies start to leak, move to Size 6 Pull-Ups.

If Size 6 leaks, move to Size 7  our largest size, suitable for toddlers up to 25 kg (≈ 4 years).

Yes. Sizes 5 and 6 overlap in weight range (11–18 kg and 13–18 kg).

Choose nappies for babies who still lie down for changes, and Pull-Ups for toddlers beginning toilet training or who prefer independent wear.

Yes — we believe every family should try before they transition.

Nappy Sample Pack
Includes: 2 nappies + info card
Purpose: Test fit and absorbency before buying a box

Pull-Up Sample Pack
Includes: 1 pull-up + info card
Purpose: Perfect for first-time testers and sizing checks

If you’re purchasing early, email support@econappii.com with the baby’s due date or expected weight, and we’ll guide you.

Keep in mind:

  • Babies usually move up a size every 2–3 months.
  • 1 Mega Master Box ≈ 1 month’s supply, plus one extra single pack for heavy wetters.
  • 3 months ≈ 3 Mega Master Boxes + 2–3 single packs.
  • Monthly mega master Pull-Ups last longer since toddlers need fewer changes.

Note: Sizes NB and 1 are only sold as Single Sprout Packs (not Mega Boxes) because newborns outgrow them quickly. From Size 2 onwards, Mega Master Boxes are available.

 Size Baby Weight ⁠Approx. Age Type
NB 0 1-3 kgs 0 m Nappy
1 2-5 kgs 1-4 m Nappy
2 3-6 kgs 2-6 m Nappy
3 5.5-8 kgs 4-8 m Nappy
4 7-12 kgs 6-12 m Nappy
5 11-18 kgs 1-3y Nappy
6 (Pull Ups) 15-18 kgs 2-3 y Pull-Up
7 (Pull Ups) 18-25 kgs 3+ y Pull-Up

Our team partnered with real families and long-term Eco Nappii parents to study how our nappies perform in everyday life.

Many noticed that their babies were needing to size up too quickly  even though absorbency and performance remained perfect.

The new nappy addresses this by offering more stretch, length, and coverage, allowing babies to stay in the same size longer without compromising comfort.

Both our existing and new nappies use the same SkyCore™ absorbent system and retain Eco Nappii’s commitment to health-first materials, sustainability, and exceptional performance.

Subscriptions

Your Eco Nappii subscription keeps your nappies, pull-ups, and wipes arriving right on time no last-minute runs to the shop.

Choose your delivery pace – every 7, 14 or 30 days and we’ll deliver straight to your door anywhere in South Africa.

You can pause, skip, or cancel anytime.

All Eco Nappii essentials are available for subscription: nappies, pull-ups, Pure & Clean wet wipes or custom and our bundles.

Select the right sizes and quantities directly from each product page, or email support@econappii.com if you’d like help setting up your plan.

Subscribers enjoy exclusive savings, early-access offers, and loyalty-point rewards.

Discounts apply automatically at checkout. Only one offer can be used per order to ensure fair pricing.

Yes simply log into your account and open Manage Subscriptions to update delivery dates, skip a shipment, or pause anytime.

Billing occurs according to your chosen interval, weekly, fortnightly, or monthly.

You’ll receive an email reminder and invoice before each renewal.

Yes. Bundle nappies, pull-ups, and wipes into a single delivery for extra convenience.

Subscriptions are discounted already and there is no double stacking available on our system as yet. We will notify our customers should this option be available in the future.

My Account & Billing

No , you can check out as a guest, but creating an account helps you:

  • Track orders and manage subscriptions
  • Earn loyalty points and exclusive perks
  • Save addresses for faster checkout and more perks are unlocked with subscribers . Please subscribe to our newsletters at the bottom of this page .

Click My Account at the top of the page, select Create Account or Log In, and verify your email. Please contact support@econappii.com

On the Login page, select Forgot Password and enter your registered email address. You’ll receive a reset link immediately. Please Contact support@econappii.com

We accept Visa, MasterCard, PayFast,Peach payments, Stitch Money, Apple Pay, Google Pay and HappyPay (pay-over-time option).

All transactions are SSL-encrypted and PCI-compliant for maximum security.

Log into your account → Addresses → Edit to update before your next billing cycle.

For subscriptions, update details before renewal to avoid delays.

At checkout, enter your voucher or promo code in the Discount Code / Gift Card field, then click Apply.

Yes. Eco Nappii never stores card details. All payments are processed through verified, secure South African gateways.

Orders, Shipping & Returns

We deliver nationwide across South Africa from our Cape Town and Johannesburg distribution centres.

Standard delivery: 2–8 business days, depending on location.

Same-day, overnight and economy options are available at checkout.

Delivery fees depend on your region and courier choice.

Orders over R1000 qualify for free standard shipping.

Yes , if your order hasn’t shipped. Email support@econappii.com immediately with your the following  

  • Name
  • Order Number
  • Address
  • Cell Number
  • Tracking Number(If available)

Once shipped, you’ll receive real-time email and SMS updates with a tracking link.

You can also view tracking under My Orders when logged in. Please Contact Support@econappii.com If you require any assistance.

We sincerely apologise. Please email support@econappii.com within 7 days and attach the following:

  • Name
  • Photos of the damaged boxes/packs or nappies ( If damaged or Faulty)
  • Order Number
  • Address
  • Cell Number
  • Tracking Number(If available)

We’ll arrange a replacement or refund promptly.

Please note: logistics fees for courier collections are not covered by Eco Nappii.

We deeply care about the satisfaction and well-being of our customers and their little ones. We understand the importance of finding the perfect fit for your baby, and we want to ensure that your experience with eco nappii products is nothing short of excellent.

While we stand behind the quality of our diapers, we also recognize that circumstances may arise when an exchange is desired. Therefore, we offer seven day query window from date of receiving the product. During this time, customers may reach out to us with any concerns or queries regarding their purchase.

Please note that for hygiene reasons, we can only accept exchanges for UNOPENED, CLOSED, UNBROKEN, SEALED products. We want to emphasize that maintaining the highest standards of hygiene is of paramount importance to us and we do not encourage exchanges unless absolutely necessary.

We encourage you to trial our single packs before subscribing to Double Dynamics and Mega Masters packs. We encourage you to carefully review our sizing charts and product descriptions before making a purchase to ensure the best fit for your little one. Our customer service team is here to assist you with any questions or concerns you may have and we are committed to ensuring your satisfaction with our products.

Email support@econappii.com

Customer Promotions & Loyalty

Yes  first-time shoppers receive 20 % off their first order.

Subscribe to our newsletter at the bottom of this page to claim your coupon.Please email support@econappii.com for assistance.

Yes  click the Rewards button at the bottom-left of the site and join using your email.

Earn points for every purchase and redeem them for future discounts or gifts.

We regularly feature limited-edition bundles, free gifts, and sample packs.

Join our mailing list below or follow @econappii on Instagram to stay up to date.

Subscribers get VIP invites to eco nappii events , insights ,promotions and early access.

Use one active email address for all orders and newsletter sign-ups so our system recognises your loyalty profile and rewards you accurately. Please email Support@econappii.com for further assistance.

Retail & Partnerships

Shop the full range at www.econappii.com or through our partners:

Takealot and Faithful to Nature (online and select retail stores nationwide).

We collaborate with like-minded retailers, health professionals, and community projects.

Email partners@econappii.com with your details, website, and proposal.

Yes  we’re open to South African and international distribution partners.

Please email partners@econappii.com with a short company profile and contact details.

Yes  please email marketing@econappii.com to request our media kit and brand assets.

If you share our values of mindful, health-driven parenting and eco-friendly Modern baby hygiene solutions, reach out to marketing@econappii.com with your media kit and social links.

We welcome creators and families who genuinely love our products – no large following required. 

Certifications & Safety

AFSA – Allergy Foundation of South Africa
Recognises Eco Nappii for being safe for babies with sensitive or eczema-prone skin.

Our products are recommended by health experts and tested to minimise irritation and allergens.

FSC – Forest Stewardship Council
Guarantees that our bamboo and wood pulp are responsibly sourced from sustainably managed forests.

TÜV Austria Certified
Verifies our materials meet global standards for quality, safety, and eco-efficiency.

Halal & Vegan Certified
Our manufacturing process follows strict halal and vegan guidelines – free from animal testing or by-products.

ISO 9001 & ISO 14001
Produced in ISO-certified, GMP and FDA-registered green-energy facilities ensuring safety, traceability, and environmental compliance.

We’re actively pursuing new certifications and accreditations. Each one takes months of testing and transparent reporting, and we never rush the process. Eco Nappii works only with reputable global bodies, and we’ll update this page as new verifications are completed.

No. All Eco Nappii nappies and wipes are chlorine free and our bubblesky pull ups are TCF (Totally Chlorine Free) . All our products are made without alcohol, latex, parabens, phthalates, preservatives or synthetic dyes.

Our pull-ups use TCF virgin wood pulp and SkyCore™ technology for up to 12 hours of dryness.

Yes  none of our materials or finished products are tested on animals, and we use no animal derivatives whatsoever.

We actively support animal welfare initiatives through optional donations at checkout.

Designed in South Africa and produced in ISO-certified, GMP and FDA-registered green-energy facilities that uphold stringent safety and ethical standards.

We use FSC-certified bamboo and wood pulp, medical-grade plant-based fibres, and water-based inks.

Every layer is engineered for comfort, health and performance.

Eco Nappii products are Bio-Sustainable™, not biodegradable.

This means our nappies contain over 65 % bio-sustainable components, produced in low-waste, green-energy facilities.

There is no such thing as a 100 % biodegradable disposable nappy anywhere in the world.

True biodegradation requires specialised industrial facilities with controlled heat and oxygen levels  not landfills or home gardens.

In South Africa, these facilities do not yet exist, which is why Eco Nappii chooses bio-sustainability instead:

  • Reducing plastic and chemical use at the source
  • Sourcing renewable plant-based materials
  • Designing for longer wear and less waste

Our mission is to lead a new standard of sustainability in baby hygiene — smarter design, cleaner composition, and health-first innovation.

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